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Facelifts & Cosmetic Tweaks
Not quite ready for a completely new website but need some design updates? Maybe you have a new logo or some new pictures you’d like added? How about a new seasonal background to help promote upcoming events and activities? Our award-winning designers can give your website a few tweaks or a facelift to freshen it up, make it more attractive and user-friendly! Contact us to learn more!
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Backend Updates & Tune-Ups
Modern websites require a bit more attention to the backend. We can update your Content Management System (CMS) and all of the plugins it uses to provide functionality to your visitors. When a CMS goes without updating it can not only cause performance problems but it becomes a security risk as well! Our updates and tune-ups will help protect your investment and speed up your website’s performance for your visitors! Contact us to learn more!
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Scheduled Quality Inspection
As your website grows one of the main challenges is keeping it fresh and up to date. But you also need to be sure you are correcting errors, fixing dead links and retaining responsiveness across the wide range of mobile devices including smartphones and tablets. Our engineers can do a periodic (monthly, quarterly, etc.) inspection to identify problems before your customers are impacted by them! We can also fix any issues we find if needed. Get in touch to find out how simple and affordable this critical service can be. Contact us to learn more!
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Maintenance
We offer maintenance/support plans based on pre-purchase of a block of hours at a discounted rate. These hours can be used for any maintenance or support activities. We are available via telephone or email during normal business hours (M-F 9:00am-5:00pm) to answer any of your questions or help you resolve any issue you may be having with your new website. Extended hours up to 24/7/365 are available for emergency support on a contract basis. Free Lifetime Website Maintenance & Support: two hours per month is included at no extra charge with every Parks & Recreation website we deliver! Contact us to learn more!
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Support
We understand that many of our customers do not have the resources for full-time web specialists or designers so we offer complete support. We are available via email, private website forum and telephone during normal business hours (M-F 9:00am-5:00pm) to answer any of your questions or help you resolve any issue you may be having with your website. Extended hours up to 24/7/365 are available for emergency support on a contract basis. Contact us to learn more!
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Website Security
As cyber threats increase it is imperative that you keep your website secure and protected against hackers, malware and viruses! Plus, major players such as Google penalize your website in search engine results if you are not secure! We can convert any website to use only secure (HTTPS/SSL) communication between your website and your customers. Further protection can be added with server software that protects your website against attacks. Taking these simple precautions can ensure your website stays online and does not present a risk to your agency or your customers! Contact us to learn more!
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Documentation and Training
We want our customers to succeed, both with your initial website and in the years to come with your own maintenance of the new website! To that end we provide detailed project documentation and training. Project documentation includes a description of the project, file naming conventions, style guide and a complete set of files that make up the website. In addition, customer documentation is provided for each web system we deliver. This documentation includes screenshots and detailed instructions on how to maintain the website and all systems! We also provide comprehensive training on all aspects of your website. Training can typically be conducted over the telephone to avoid the cost of an on-site presentations. We find this to be quote effective when used in conjunction with the project documentation. Should you need on-site training we are happy to provide that as well! Contact us to learn more!
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Web Hosting
We provide website hosting and management of the hosting for our Clients. Depending on your traffic we can provide everything from shared hosting to virtual private servers to dedicated servers. Our hosting plans include ample disk space and generous bandwidth to ensure you can publish all of your important information and serve it to your customers quickly! All hosting plans include the option to use our email server or your own email server. We can help with all aspects of procuring domains, setting them up on your hosting account, secure certificates and more! Contact us to learn more!
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Accessibility
When we design a website we make sure and achieve compliance with ADA and other accessibility standards to ensure your website is accessible to everyone in your community! We also conduct accessibility analysis to let you know where your website might need improvements in this area. Contact us to learn more!
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Backups
With all of the protections we build into your website you are safe from almost anything! However, we also offer automatic backups of your databases and all files that make up your website. These backups can be stored on your hosting account or they can be sent to Dropbox or other file sharing services. A basic restore of your website from a backup is always included in our backup packages. Contact us to learn more!
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Search Engine Optimization
Search Engine Optimization, or SEO, can be extremely helpful in getting your website listed prominently on the search engines thus ensuring your customers can find your website when searching for recreational opportunities! We can work with you to develop and implement SEO strategies that focus on the areas you wish to reach whether it is mainly your local community or a larger area. Contact us to learn more!
Free Lifetime Website Maintenance & Support when hosting with us.